Information for Parents and Carers
Why choose Parnell Trust's School Holiday programme?
3+ Activity options every day for 5-14 year olds
Choose from up to four activities every day, priced from $55. You're sure to be something just perfect for your child*.
- Club House: on-site fun at Parnell and Epsom Schools
- Adventure Seekers: exhilarating adventures out and about Auckland
- On the Move: High energy activities, mainly offsite (age restrictions may apply)
- Special Projects: Exciting technical and computer challenges (age restrictions apply)
*Children are placed in compatible age groups to ensure they have the best time in all our activities.
Longer hours: 7.30am - 6pm
Our longer hours are great for working parents - drop your children off at the location you've selected as early as 7.30am and collect them as late as 6pm.
The best care for your kids
We take the best care of your children. Most of our staff are trainee primary school teachers and all our programmes meet Department of Child, Youth and Family Services standards. We've had years of holiday programme experience and have well-developed systems and procedures in place to ensure excellent care. For all our activities and at all times we ensure there are staff qualified in First Aid treatment.
On all our offsite programme activities we have a minimum of one staff member for every eight children. Whenever we take children anywhere near water - to pools or beaches - we increase our staff numbers so we have one member of staff for every five children.
Parnell Trust's programmes are accredited by the Ministry of Social Development, so subsidies are available.
Two school locations to choose from: Parnell & Epsom
Programme hours: dropping off and picking up your children
You can drop your child/ren off with us as early as 7.30am and pick them up as late as 6pm for all full-day activities. (A late fee will be incurred if you arrive after 6pm.)
Parents/caregivers must sign your child IN on dropping them off and sign them OUT on picking them up, every day your child attends the programme. Our team will show you the Daily Attendance Record when you arrive. Children will only be released to people authorised on the enrolment form or as notified by a parent. In these instances photo ID may be requested.
Child's back-pack check list
Your kids are going to have a wonderful time with us these holidays! We've got lots of energetic, fun outdoor activities lined up so please make sure your child comes to us with everything they'll need each day:
Make sure your child has appropriate clothing and footwear for the days weather and activities. Many Club House activities are themed and kids can dress up. (We always recommend sending younger children along with a change of clothes in case.)
Special Activity Extras
Please take note of special requests for things to bring or wear for some activities e.g. socks are a MUST for a number of activities; togs, towel and hat for water activity days, and appropriate clothing and/or footwear for On the Move and Adventure Seeker activities.
Unless specifically stated in the days programme, please pack a water bottle, food for morning tea and a big lunch as children get hungry! We provide a light snack for afternoon tea.
Please pack sun block and sun hats for sunny days and outdoor activities. On sunny days you'll need to put sun block on your child before dropping them off. We have regular sun block sessions on sunny days!
We recommend that any valuable items are left at home unless specifically requested. Parnell Trust takes no responsibility for any money or personal belongings your child may bring.
Health & Safety Policies
Please inform the Manager if your child has any medical, health or special needs.
Depending on the nature of the programme children may be transported by chartered bus, catch a public bus, travel by taxi van or walk to their destination.
On Club House days, when minimum numbers are not reached the children may be transported between the two sites (Parnell and Epsom).
Should your child need to be transported from the site in an emergency situation, our Transport Policy will be adhered to by staff.
Access arrangements for your child must be detailed on the Enrolment Contract. Please inform the Manager of any safety or custody issues that may affect your child's wellbeing and security.
In the event of an accident, the parent/caregiver signing the Enrolment Contract authorises programme staff to obtain medical assistance as may be deemed necessary.
Our Sun Safe policy requires you to provide your child with his or her own named hat.
CYF Guidelines are followed should an allegation or suspicion of child abuse occur.
Behaviour Management Policy
All children will be supported and respected while attending our programme. We manage children's behaviour in a positive but firm manner. Where a child or group of children's behaviour threatens the safety and/or enjoyment of other programme participants or members of the general public, the child or children may be withdrawn from the programme and the responsible parent/caregiver contacted to collect their child from the programme. This procedure is most likely to be initiated where a child repeatedly disrespects the direction given by staff.
Parnell Trust has a zero tolerance policy against bullying. Staff will implement our Anti-Bullying Policy and Procedures if bullying is identified.
No refund will be given if a child is withdrawn from the programme for disruptive behaviour.
It's easy to enrol your child in Parnell Trust's exciting School Holiday activities.
How can I pay?
You can pay for your child or children to join our School Holiday Programme in a number of ways:
- Credit Card details can be provided in the online enrolment system, on the enrolment form or payment can be made at Parnell Trust offices. The name 'Parnell Trust' will appear on cardholder statements. Please note a credit card transaction fee of $2.50 will be added to your total.
- Direct Credit to BNZ Parnell Community Trust 02 0238 0079097 000. Please include code 600 and your family name.
- EFTPOS is available at Parnell Trusts Programmes for Children office at 27 Glanville Terrace, Parnell or at Parnell Trusts office at the Parnell Community Centre, Level 1, Jubilee Building, 545 Parnell Road, Parnell. You can also pay by EFTPOS at Parnell Trust's sign-in desk at Parnell District School Hall when you drop off or pick up your child.
- Cash is only accepted at Parnell Trust offices, 27 Glanville Terrace, Parnell.
- Cheques should be made payable to Parnell Trust and mailed to PO Box 37 682, Parnell, Auckland 1151.
Policies, Terms and Conditions*
Fees are payable in advance, or on the day of attendance, and must accompany the Enrolment Contract. Fees are not refundable including absence and sickness.
Cancellations & Refunds
If your child is enrolled for the day, we expect him/her to attend the programme, and a fee will be charged for that day. If your child is not able to attend for any reason, advance notice in writing is required. Refunds will only be made when 7 days Absence Notification has been given in writing. Each absence must be separately advised. Cancellations and changes to enrolment details including swapping days may also attract an administration fee at the discretion of the Manager.
An additional charge will be made for late pickups from the programme of $15 per family for each 15 minutes, or part thereof, that your child and our staff are kept waiting after 6pm.
By enrolling your child in our programme you and Parnell Trust make a binding agreement regarding the care of your child.
By signing the Enrolment Contract, you acknowledge that you have read and understood our Policies, Terms and Conditions and agree to abide by them. (Payment must be made in full before your child is accepted in the programme.)
Where activities accept only a limited number of children, enrolment will be on a first-come first-served basis. Your child's place in our programme is not guaranteed until you have received written confirmation from us by email or letter.
The parent/caregiver signing the Enrolment Contract gives permission for their child to be photographed by staff. Any such photographs will be used by Parnell Trust for promotional purposes only. This includes adding photographs to our Programmes for Children Facebook page.
We welcome and encourage feedback and communication from parents, caregivers and children. We take complaints seriously and will respond to these. Our Complaints Policy is on display at all sites.
* Copies of our various policies are available at our office and at each school holiday programme site.
Please contact our Programmes for Children Administrator if you have any questions. Phone 09 555 5194 or email email@example.com for assistance.